Taxi Marshal Pilot Programme

The York Business Improvement District (BID) teamed with York Hackney Carriage Association, Guildhall Ward Committee and Dean Court Hotel to set up a taxi marshal service that operates from the Duncombe Place taxi rank on Friday and Saturday nights, 11pm to 4am. The programme aims to curb anti-social behaviour and control noise levels in the neighbourhood by using taxi marshals to manage an efficient, orderly queue service and report any activity that requires local authority attention. The programme will run for 25 weeks with two marshals on duty, both who will be Security Industry Authority (SIA) and first-aid trained and have radio communication with the police and local partners. 


Simon Murphy, General Manager, Dean Court Hotel, ‘Our guests and the quality of their experience is our number one priority. With the ongoing concern of noise control outside the hotel’s rooms during the weekend nights, this programme will enable an effective taxi queue service and help our business and neighbouring businesses deliver the very best visit for our customers.’

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